Sale Conditions

Shipping

Shipping is free within Australia via Express post. Insurance, Platinum Post and postage outside of Australia is charged at the regular postal rate. Please contact us for further shipping/insurance enquiries.

Please note that all pieces are carefully wrapped and packaged to ensure your purchase arrives safely.

Return and Refund Policy

The condition of each piece is checked thoroughly before leaving the store. Therefore please read the following:-

There will be no refunds after sales however items may be exchanged or a credit note issued within 5 working days of receiving goods. Please notify us immediately if you wish to exchange the goods. (Credit notes are valid for 12 weeks only)

Layby conditions are as follows -

A deposit of 40% is compulsory on all Jewellery purchases. Layby deposits for Clothing and Accessories are 30%. Laybys must be paid for in full within 4 weeks unless otherwise agreed by management. If the layby is not paid for within this time the buyer shall forfeit the deposit and the item will be put back on the shop floor. To cancel a Layby there will be $20 cancellation fee and the loss of original deposit. Laybyed items cannot be exchanged.